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0 Completed Issues Despite 'Closed' Status in Custom Workflow

Hamza D_
Contributor
November 13, 2023

I'm encountering an issue with sprint closure in Jira related to our custom workflow. In our workflow, the "Done" category includes three statuses: "Done," "Resolved," and "Closed." At the end of the sprint, I move all relevant tickets to the "Closed" column.

However, when I attempt to close the sprint, Jira is displaying 0 completed issues in the sprint summary, even though they are under the "Closed" status. This is causing confusion as the completed issues are not being recognized during the sprint closure.

I'd appreciate any insights or step-by-step instructions on how to troubleshoot and resolve this issue.MicrosoftTeams-image (1).pngMicrosoftTeams-image.png

1 answer

1 accepted

2 votes
Answer accepted
Kian Stack Mumo Systems
Community Champion
November 13, 2023

@Hamza D_, can you show how the board columns are configured? Is "Closed" in the furthest right column?

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