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1. Auto delete expired tokens so that the limit of 10 is applied only to valid tokens, or 2. Change

Mohan R
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February 20, 2025

My request is for the Jira team to really improve security and support automated processes. The purpose of having short-lived tokens is to enable automation. The limit of 10 tokens per user is fine as long as the tokens are usable. Once expired they are no longer usable, nor useful to keep. With the current approach we can't securely automate test execution with direct update of Jira tickets. See the message: "json": { "exception": "com.atlassian.pats.exception.UserTokenLimitExceededException", "error": "You can't create more than 10 tokens. Delete one of your existing tokens to create a new one." }, See attached picture, only 2 of the tokens are valid. But the limit of 10 tokens is forcing the team to break the process and manually revoke useless expired tokens.

 

 

 

1. Auto delete expired tokens so that the limit of 10 is applied only to valid tokens, or

2. Change the limit setting to only apply to non-expired tokens, or

3. Enable token revocation via Jira API

 

1 answer

0 votes
Tuncay Senturk _Snapbytes_
Community Champion
February 24, 2025

Hi @Mohan R 

This is the Atlassian Community site, where users help each other with discussions and best practices. I recommend raising a support ticket with Atlassian directly via Atlassian Support.

That way, the Atlassian team can review your request and provide guidance or consider improvements for future updates.

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