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3 dots to do bulk modification don't work

lindsay.makin
Contributor
June 26, 2023

I am trying to change a bulk of issue tickets from me being the reporter to a new PM so that I don't continue to receive notifications for that particular project that I am no longer involved with. However, when I click on the 3 dots in the top right, nothing happens

2 answers

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2 votes
Answer accepted
Ste Wright
Community Champion
June 26, 2023

Hi @lindsay.makin 

Easiest way I find to do this is as follows:

  1. On the top navigation bar, go to Filters > Advanced Issue Search
  2. Search for your issues
  3. In the upper-right corner, select the 3-dots icon
  4. Select the option "Bulk change all N issues" - where N is the number of search results
  5. Follow the instructions to make the change

If there isn't an option to bulk change, you might not have the permission. Bulk Change is a global permission, and if the option is missing, I'd contact your Platform Administrator to ask if they can either help you make the change, or check you have permissions for it :)

Ste

0 votes
lindsay.makin
Contributor
June 26, 2023

Thanks Stephen, I will contact our system administrator

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