404 Error when trying to export a backlog to Excel

[Dmitry Geyzersky]

We are trying to export the backlog screen to Excel (left click + Export to Excel) and getting a 404 error:

Any ideas on how to make this function work?

Kind regards,

Dima

[Dmitry Geyzersky · Accepted solution]

It turns out to be an open issue that will be "fixed" (or more precisely, removed) in the next release.

https://jira.atlassian.com/browse/JSWSERVER-14867

Thanks to all who tried to help!

[Vickey Palzor Lepcha]

Thank you for the information - I was unaware of this bug.

[Alan Hau]

I also got that 404, you have to exit excel (I'm using mac) and then reopen and click the get jira data icon and reauthenticate.

Depends on your MSFT company security settings i suppose.

[Nic Brough -Adaptavist-]

Could one of your admins have set the export limit to 0?

I know I've done that before, to get people to come talk to me about exporting (too much)

[Dmitry Geyzersky]

I'm the admin and I have never set any limit.

[Vickey Palzor Lepcha]

Are you exporting a large number of issues ? There is a place where numbers can be increased for more issues to accomodate 

[Dmitry Geyzersky]

Absolutely not. It fails even with one issue.