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429 - Oops - an error has occurred

Shharrnam
Shharrnam
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June 30, 2022

Hi Community,

We are trying to access Jira using the rest API and are getting the following response from Jira.

org.springframework.web.client.HttpClientErrorException$TooManyRequests: 429 Too Many Requests: [<!DOCTYPE html><html lang="en"><head><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge"><title>Oops - an error has occurred</title><link type='text/css' rel='stylesheet' href='... (1632 bytes)]. We also do not usually receive this particular response incase of 429. Does this have something to do with the active incident?

We already have implemented Wait on 429's Retry-After header, but we are still receiving the same response even after waiting.

Has anyone seen this before?

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Benjamin
Benjamin
Community Champion
June 30, 2022

Hi @Shharrnam ,

 

There's similar thread going on for this question.

 

Please see link below:

 

https://community.atlassian.com/t5/Jira-questions/Anyone-else-getting-this-HTTP-Status-429-Too-many-requests/qaq-p/881400

 

-Ben

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