AUTHENTICATIONFAILED

[Francesco Sportelli]

Hello Team,
I create in setting of my account in the session incoming email, used my email address support@xxxxx and use imap:
imap.gmail.com on the port 993
after this i configure also Mail Handlers but when i test the sending email i receive the error :
javax.mail.AuthenticationFailedException: [AUTHENTICATIONFAILED] Invalid credentials (Failure) while connecting to host 'imap.gmail.com' as user 'XXXXX@XXXXX.it' via protocol 'imaps
How can i fix this issue ?
Thanks a lot.

[Carlos Garcia Navarro]

Hi @Francesco Sportelli ,

This seems to be a duplicate of another ticket you created: https://community.atlassian.com/t5/Jira-Software-questions/create-tiket-when-receive-email-to-specific-email-address/qaq-p/1963459