Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Community
Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning Events Champions
Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning Events Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Access to licenses

Jim McGinn
Jim McGinn
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 14, 2019

Hi: I bought the Jira, Confluence licenses last week, then I paid by credit card. I added my CFO as "billing" contact. Now when I log in, I can't see the software and it's asking for her to create an account.

How can I get the licenses in my account?

--jim mcginn

703-966-3766

Answer
Watch
Like Be the first to like this
270 views

1 answer

0 votes
Victor Mutambuki
Victor Mutambuki
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
January 14, 2019

Jim,

Contact support. They should be able to take care of your issue.

Victor

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Notice at Collection Terms Security