Active Sprint Board Quick Filters No Longer Working on Subtasks

[Betany Riley]

Hi! I use the Active Sprint Board Quick filters to slice and dice the work my team is doing in a sprint.  I have the board swimlanes set up based on Stories, and use the quick filters to show certain subtasks that are open.  An example is for a release, what all QA subtasks are open. 

These quick filters worked until yesterday, July 21st for me, but now I am unable to use quick filters based on subtask type.  When I click the "Task Type = QA" button, JIRA gives me a blank screen that says "Issues are Currently Filtered". 

In this picture, I have selected a release and to show me everything that in in PR Ready.  I should see four subtasks that are PR Ready , but the screen shows empty.  I have not changed my filter.  I have not changed my quick filters.  HELP!

This is an example of my quick filters that should show me the filtered subtasks under the parent story (or at least used to)

This is an example of the layout of our board where the swimlane is the story and it shows all of the subtasks below it. 

[Trudy Claspill · Accepted solution]

I think this is the same issue raised in another post.

https://community.atlassian.com/t5/Jira-questions/Quick-Filters-no-longer-working-for-Subtask-Issue-Types/qaq-p/208449

You may want to open a support case directly with Atlassian Support.

[Betany Riley]

Thank you @Trudy Claspill !  That sounds like the same issue.  Fun Fact... I logged in today, and the quick filters are once again working!