Add Link-Type while adding Gantt Sub-Task in BigPicture Box/Program

[Daniele Tagliani]

Hello Community =)

We're looking for the possibility while adding "Gantt Sub-Task" in BigPicture (Box/Program), to add automatically a pre-defined Link-Type as relationship between the issues. 

UseCase:

• As a user a want to add a subordinate task below an already existent task in program
• Using the function "+Task > Create Sub-Task > Gantt Sub-Task" (Gantt Module) must be automatically added the Link-Type "split" between the superordinate and subordinate issue.

Any suggestions how to solve it?

Many thanks in advance!

Danny

[Mateusz Sołowianiuk]

Hi @Daniele Tagliani 

Unfortunately, it is impossible to make BigPicture add a link to a created sub-task automatically. Please note that this could cause a number of confusions, especially concerning the number of links available in Jira by default, not to mention custom ones created by Jira administrators in their instances. 

That being said, I recommend that you fill in the 'Linked Issues' section upon the Sub-Task creation in BigPicture. This ensures that a correct link is selected between the respective issues. Please see the screenshot below for reference. 

I hope that this clarifies. If not, please do not hesitate to ask more questions here or to raise a ticket via our Service Desk 

Best regards,

Mateusz Sołowianiuk 

SoftwarePlant Support