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Add another issue type level in a company-managed Project

Linda Korpås
Contributor
August 30, 2023

I have a company-managed project with Project Type: Business with three issue types, 1 is a Task and the other two are sub-tasks. Now I see the need for adding another level but It doesn't seem like it  is possible to add an Epic as the top level Issue type in this project. Is that correct? 

Or is there a way to add a third level Issue type to this project? 

Or do you have another smart solution for linking Issues like the below describes:

Issue type A (parent, that in this case will represent one of our office sites)

 Issue type B (connected somehow to issue type A and would be 65 issues per office/parent issue)

 Issue type C (connected to each Issue type B and would be 2-3 for each issue type B) 

 

I am making a template issue first with sub-tasks that we later can clone for each office and fill in the specific details per office in the tasks/subtasks that is connected. 

I have this set-up in another project that works well (for another purpose) but the difference is that I only need two levels in that project and here I believe I need three.

 

 

2 answers

0 votes
Marc - Devoteam
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August 30, 2023

Hi @Linda Korpås 

Change the issue type scheme of this project and add the issue type Epic.

0 votes
Jack Brickey
Community Champion
August 30, 2023

Hi @Linda Korpås , so are you using Jira Software or Jira Work Management? The latter has the various screen selections across the top of the project screen while the former is in the left sidebar. If you go to Project Settings and Issue types can you click edit actions and add issue types?

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