Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Add post function to log ticket in another project

Sushmitha
Contributor
March 16, 2022

Hi,

I want to add Post function on create issue transition of service desk project workflow which automatically creates ticket to another project board. 

Basically while creating ticket of one particular request type in service desk project , I want to log the same ticket automatically in another project board.

I tried to use Clones an issue, and links post function but got below error may because we cannot clone issue before it is created

sr.PNG                     

Is there any other way that I can add post function to achieve this ?

Thanks

Sushmitha

1 answer

1 vote
Fabio Racobaldo _Herzum_
Community Champion
March 16, 2022

Hi @Sushmitha ,

error says that you need to move your post function after "Create issue originally". You can do that just using move orders

jsu.png

This should fix your issue.

Hope this helps,

Fabio

Sushmitha
Contributor
March 21, 2022

Thanks @Fabio Racobaldo _Herzum_ it is resolved now 

Fabio Racobaldo _Herzum_
Community Champion
March 22, 2022

you're welcome @Sushmitha . Please mark my answer as accepted ;)

Sushmitha
Contributor
March 22, 2022

Sure, Thanks

Suggest an answer

Log in or Sign up to answer