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Adding a Help text in Custom Field in Jira

Akbar N October 30, 2018

Hi, 

I would like to add a help text just below a custom field in Jira. I want a similar one just like the User Picker custom field. Could anyone suggest how to achieve this ? 

helptext.png

1 answer

1 accepted

1 vote
Answer accepted
Mikael Sandberg
Community Champion
October 30, 2018

Go the the custom field and add a field description. Field Description is displayed beneath the data entry field when entering new issues and editing existing issues, but not when browsing issues.

Akbar N October 30, 2018

Great. Didn't noticed i have captured it for couple of fields already in the screen. Thanks for the quick response. 

Akshay Aggarwal June 1, 2020

The text is visible only when creating a new issue. I want the text to appear all the time under the particular field as i require the value of that field to be entered when transitioning from one status to another by an assignee.

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Dave Liao
Contributor
June 2, 2020

@Akshay Aggarwal are you on Jira Cloud, or on a form of on-premise Jira?

Akshay Aggarwal June 3, 2020

@Dave_Liao i am on jira cloud

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Akshay Aggarwal June 8, 2020

Can somebody provide a solution to this?

Dave Liao
Community Champion
June 11, 2020

@Akshay Aggarwal - field descriptions are only visible during issue creation in Jira Cloud.

The default issue view in Jira Cloud doesn't support field descriptions (yet?) and editing all happens in-line.

One workaround is to switch to the legacy issue view (the "old view": https://support.atlassian.com/jira-core-cloud/docs/what-is-the-new-jira-issue-view/ ), but each user has to individually opt into the legacy issue view.

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