Adding a Message Custom Field (for view) to Jira on demand

[Benjamin Dyer]

Hello,

Hoping you can help. I am using JIRA on demand and I am trying to add a Message Custom Field (for view) to a screen. I've installed Toolkit, edited the default value and added it to the screen. 

However I'm not seeing anything on the screen when its triggered. Its very strange as I can add other fields, just not these!

Any tips?

Thanks in advance!

[Nic Brough -Adaptavist-]

You say "when it is triggered" - does that mean you are looking at it on the issue view screen?

[Benjamin Dyer]

Yes, so in this case its a screen for adding detail to a task in JIRA agile. My workflow has the screen that will show when a status is changed, I want the message to be on that screen. 

[Nic Brough -Adaptavist-]

Ah, I thought so. That is *not* an issue view screen. It's an *edit* screen. The message-for-view fields only appear on issue view. The message-for-edit fields only appear when Jira goes into edit mode - create, edit or transition screens. So try a message-for-edit field! (Their names are as clear as mud in my opinion...)

[Benjamin Dyer]

Oh there it is! Thank you Nic, thats great, funny how you can spent an hour with the answer right in front of you! Appreciate your help.

[Nic Brough -Adaptavist-]

I don't think it's particularly obvious. And I did exactly the same the first dozen or so times I tried to use any massage fields.