Adding a comment after a status trigger

[William Chambers]

I have a pretty standard workflow and status transition where a ticket that is in progress is triggered to move to Code Review upon a PR in github being merged into master.

I am trying to find a way where if that transition is completed by the trigger then a comment is posted "This issue will be available for testing on staging shortly"

I don't want it to be a post-validation set up as there will be some manual transitions that I would want the user to leave a comment manually for.

[Benjamin · Accepted solution]

HI @William Chambers ,

Can use Jira automation if you have it as part of your cloud subscription. Based on your trigger type, you can just add a comment as an action.

For the example, when a PR happens, then action out a comment.

Here's the documentation to help guide your setup.

https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/

Thanks,

Ben