Adding a custom required field to the resolve issue screen

[Civic06]

I've added a Definition of Done checkbox required field to the resolve issue screen. It seems to be conflicting with the create issue screen. It doesn't let us create an issue as it is throwing the following error even though the field is not visible on this screen. DOD is required.

[Nic Brough -Adaptavist- · Accepted solution]

That's correct. If you mark a field mandatory in Jira, it is mandatory on creation, and must remain populated throughout it's lifecycle.

You either need to put the field on the create screen, or make it optional.

The usual approach is to make it optional, and then add a "validator" to the "resolve" transition, one that says "field must be filled in".