Adding a new screen to have something like a confirmation pop-up window when Status changes to DONE.

[Caleb Park]

Hi guys,

I have two questions about adding a new screen to have something like a confirmation pop-up message window when Status changes to DONE.

1. In order to create a confirmation pop-up once the users click on DONE for status, I tried adding a new screen with a custom field and linking it to the transition (to Done).

But the pop-up window keeps showing Comment.

How do I get rid of this Comment section when showing the pop-up?

2. In the pop-up window, how can I add fixed sentence like, "Are you sure you want to mark this DONE?" What field should I use for that?

Thank you.

[Mayura Gautham]

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[Nic Brough -Adaptavist-]

You can get rid of the comment box by removing the user's permission to make comments.  This can be done for the entire project, or with workflow properties added to the current status of the issue, but this does stop all comments, not just the ones made during transitions.

If you have the Jira Toolkit (installed by default on Cloud, free for Server/DC) then you can use a "message for edit" field to put some words on a screen - it behaves like a read-only text field with existing content.

[Trudy Claspill]

I tried putting a "Message for Edit" type field on only a transition screen in Jira Cloud. The field is not actually displayed when the screen is shown during the transition.

[Trudy Claspill]

Hello @Caleb Park 

1. The Comment field will always show on every screen. You can't get rid of it.

2. This depends on your hosting type. Are you using Jira Cloud or Jira Server/Data Center?

In Jira Cloud there is a Message field available for displaying static text, but these don't work in screens used for Transitions.

I believe you will have to use a Text (single-line) field and give it a default value for the message you want to display. I have not tested this out, so I'm not positive it will work.