Adding restricted users to a new project in existing product

[riana]

Hi there, I've searched the existing posts and honestly find all of them too complicated... I'm at a point where I want someone from Atlassian to just do a video call / screen share with me / my administrator to get this done.... 

I have an existing product, with existing projects, now years down the line I need to add a new project, with new external contractors to this new project, but I don't want them to be able to view any other projects.  

From what I've read the only way to do this is to go to each of my existing projects and create a new permission group for my existing business users - then assign that to each of my existing projects, - remove the browse / view projects permission from the default users group - and then add the new external users ??? 

To add to the above - I created a group and restricted access - added the members to the group and the group to a project I added my private user as a test user and when I logged in I was still able to see ALL other projects. 

This is an insane level of effort... Am I mis understanding this? 

Why can't there be a way to create a NEW group - that by default has restricted access and add members to that group and that group to a new project. Does this not make more sense? 


Please help! I'm running out of time to get this done, and if it's too much effort, my Jira Admin won't want to even try....  as we are all short on time. 

[John Funk · Accepted solution]

Hi Riana - Welcome to the Atlassian Community!

Yes, I am afraid the process as you describe above. 

You would basically need to create a new group in Jira (something like Internal Users) and put all of your users that you want to see all projects in that new group. Probably meaning all of your current team members/employees. 

Then I would create another Group called something like External Users and place those who you want to control access for in that group.

Then you will need to modify the existing Permission Scheme to grant Browse Project to the Internal Users group.

[riana]

Thanks for the reply John, Does this mean all existing filters that may be "shared with public" also needs to be restricted to the internal group only to ensure the new external group doesn't have access to say for instance the all issues filter? 

[John Funk]

Yes, that is true - you would need to change the sharing of all filters and dashboards.