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Adding rules on tickets - comments

Marcus Tezcan July 26, 2022

Hi all,

 

Does anyone know if I can add rules on tickets like: a comment must be added before a ticket can be moved in to a column e.g 'Done' column?

 

Thanks in advance!

 

1 answer

0 votes
Fabian Lim
Community Champion
July 26, 2022

Hi Marcus,

I recommend you combine a transition screen with a workflow validator.  This is a quick tutorial: https://youtu.be/RIKYX-z4meM

Regards

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