I tried using the following: project in (cms) AND status not in (Closed, Cancelled, "Backed Out") and updated <='-2w'
but if the ticket was created with a due date 3 weeks out but never updated, the ticket would be flagged after 2 weeks because there was no update. Therefore I figure I need to based the flagging on the due date. Please advise.
From what I understand, you need to duedate in your JQL. So it should be:
project in (cms) AND status not in (Closed, Cancelled, "Backed Out") and duedate < now() AND updated <='-2w'
Above will search all open issues in project cms whose duedate is expired and are not updated since more than 2 weeks.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.