After a power outage our customer portal is a blank page

[Piran Omid]

After a power outage, our customer portal is a blank page. Restarted service/server, but problem persists.

[KellyW]

Hi Peter,

Can you please confirm if the agent portal is still accessible. 

If the Service Desk project is not accessible by agent nor customer, maybe worth checking on the ServiceDesk add-ons.

If only the customer portal is not accessible, do check if the URL user is accessing matches the one defined in SD Project >> Customer channels and no proxy rule is redirecting the request to other site.

Regards,

Kelly