Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Alias for hyperlink in email automation

JunoB October 29, 2022

Hi,

I am new to jira automation. I want to send an automatic email to the reporter. If the user clicks a text, eg. email-that should take the user to an url of an email attachment. I tried

[email l url] in the email content, but it is showing the original content as such in the email and not like an alias name for an url. Under the project settings, I do not find an option for fields where I read from other posts that I could choose wiki renderer.  Please let me know if there are other options? 

1 answer

0 votes
Alex Koxaras _Relational_
Community Champion
October 30, 2022

Hi @JunoB and welcome to the community,

If you are using Jira Automation to send email, then the thing you are trying looks correct. However you have to provide more details for your requirement. E.g. you are using jira automation and you want to send an email to the reporter with the a hyperlink of an attachment inside a that jira issue.

JunoB October 30, 2022

Thanks @Alex Koxaras _Relational_ 

Here is an example of my email content:

hi reporter,

Pls click this email for more details.

so, within the automation rule of the email, I mentioned below.

Pls click this [email l url] for more details. 

In the actual email, I could see email l url itself and not just email which will take the user to the url. My intention is to just display the alias text for the url. 

Alex Koxaras _Relational_
Community Champion
October 30, 2022

Hi @JunoB 

The code that worked for me, was plain html:

<a href="{{issue.url}}">email</a>
Like Vikrant Yadav likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events