Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Allow user to update issue from CSV without scriptrunner

Ranchin Hervé January 29, 2024

Hello

 

After reading 100 of topics i open on with a little scare

 

The bulk creation of tickets with CSV is easy to give without any admin right, but not the edit of the same tickets !

 

Is there a way ? without scriptrunner because we dont have this plugin !

i cant find any plugin or trick ...

 

is it possible with API ? how can we "read" csv on API ...

 

Thank for your help !


PS :there is a script with scriptrunner here if you search it :
Solved: Allow Bulk Update Existing Issues using CSV for us... (atlassian.com)

1 answer

1 vote
Sagar Mahajan
Community Champion
January 29, 2024

Hi @Ranchin Hervé You can Update/Edit the existing issues using CSV import.

To update existing issues, add an Issue Key column to the CSV file. If an issue with that key exists in Jira, it will update the fields mentioned in the CSV file when you import.

Check the below related community post for more details

https://community.atlassian.com/t5/Jira-Core-Server-questions/CVS-Import-Override-or-Append/qaq-p/666768

https://community.atlassian.com/t5/Jira-Software-questions/Whether-Jira-supports-updating-existing-issues-using-CSV-import/qaq-p/1008434#:~:text=Yes%2C%20you%20can%20update%20any,%2FExternal%20system%20Import%2FCSV.

Please try and let me know in case of any issues.

Thanks

Sagar

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events