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  • An error has occurred with sending the test email: com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay

An error has occurred with sending the test email: com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay

Rajnikanth
Rajnikanth
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November 20, 2014

Hi All,

I am getting this error whenever i am trying to send and test email from JIRA.

 

Untill yesterday it was working fine and from today it stopped working.

 

Please help in resolving the error.

 

 

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JP
JP
Contributor
April 27, 2015

I am having the same issue, external user and i can email him an email trough outlook but not with JIRA test. exch connectors works fine but now with this specific  users from other network

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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April 27, 2015

Same answer, sorry.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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November 21, 2014

The "invalid address" is a bit of a giveaway.

Either

  1.  Someone has reconfigured your Exchange server to not carry email from JIRA any more
  2. The email address you are sending to does not exist

 

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