Anthropic Claude MCP Integration with Jira cannot enable

[Andy Meyers]

I am using Anthropic Claude desktop and web, announced here: https://www.anthropic.com/news/integrations

On the linked website: https://www.atlassian.com/platform/remote-mcp-server, FAQ takes me to the below article:

I am following the instructions provided by Atlassian / Jira to setup the integration: 

https://community.atlassian.com/forums/Atlassian-Platform-articles/Using-the-Atlassian-Remote-MCP-Server-beta/ba-p/3005104

Here's what I see on Claude Web - I click "Connect" next:

Here's what the "connect" button takes me to on my browser:

Here's what the "Accept" button takes me to

And on Claude Desktop, when I click connect, I get brought to a webpage that says:

{
  "type": "error",
  "error": {
    "type": "permission_error",
    "message": "Invalid authorization"
  }
}

I am an Admin user for my team account.

I am not the "Primary Owner" nor an "Owner". Do I need either of these to configure this connection and/or setup new ones for my team?

The instructions on the linked document mention to contact an administrator:

If you are part of a Team plan, contact your administrator to follow the steps below from https://claude.ai/settings/integrations.

Looking for any pointers on:

How we can trial these new MCP Integrations, and enable new ones for the team.

[David Hassan]

I am also have the same issue. Keen to get a resolution.

[Kiet Phan]

Same issue. Please fix it

[Ernest Barron]

I got this fixed thanks to Nhut Tran comment. Might be the only MCP to throw such a weird error, but here it is:

Claude Desktop -> Atlassian MCP connector

Error:

{"type":"error","error":{"type":"permission_error","message":"Invalid authorization"}}

Fix:

On the same browser make sure you are logged in with your Claude account and your Atlassian account. It seems Atlassian does some kind of re-directions with Claude so your account needs to be logged in.

[Nhut Tran]

You can try to log in on both Claude desktop and Claude web with the same account first.

[Iain McLean]

Same issue for me, on a Max account, not like Atlassian to never respond, or even have something working though, so not expecting any answer soon on this. Useless.