Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Anthropic Claude MCP Integration with Jira cannot enable

Andy Meyers
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 1, 2025

I am using Anthropic Claude desktop and web, announced here: https://www.anthropic.com/news/integrations

 

On the linked website: https://www.atlassian.com/platform/remote-mcp-server, FAQ takes me to the below article:

I am following the instructions provided by Atlassian / Jira to setup the integration: 

https://community.atlassian.com/forums/Atlassian-Platform-articles/Using-the-Atlassian-Remote-MCP-Server-beta/ba-p/3005104

 

 

 

Here's what I see on Claude Web - I click "Connect" next:

Screenshot 2025-06-01 at 12.33.32 AM.png

 

Here's what the "connect" button takes me to on my browser:

Screenshot 2025-06-01 at 12.34.07 AM.png

Here's what the "Accept" button takes me to

 

Screenshot 2025-06-01 at 12.34.14 AM.png

And on Claude Desktop, when I click connect, I get brought to a webpage that says:

{
  "type": "error",
  "error": {
    "type": "permission_error",
    "message": "Invalid authorization"
  }
}

 

 

I am an Admin user for my team account.

I am not the "Primary Owner" nor an "Owner". Do I need either of these to configure this connection and/or setup new ones for my team?

 

The instructions on the linked document mention to contact an administrator:

If you are part of a Team plan, contact your administrator to follow the steps below from https://claude.ai/settings/integrations.

 

Looking for any pointers on:

How we can trial these new MCP Integrations, and enable new ones for the team.

 

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events