Any ideas as to why I can't change filter permissions?

[Kathy Watters]

Steps I'm taking

1. filters -> all filters
2. search for my filter
3. access the ellipses dots on the right side of the row representing that filter
4. choose "edit"
5. Change from private to another value (I've tried "Project" then specified my project, I've tried "Group")
6. Click the "Add" button which moves the permission to the bottom of the modal window.
7. Click the "Save" button which I would think would close the modal window but does not.
8. Exit the window by clicking somewhere else on the screen outside the modal window
9. The permissions still show as "Private"
10. Refresh the screen, go to a different browser --- the permissions still show as "Private"

[Sachin · Accepted solution]

Hello @Kathy Watters , thanks for the detailed explanation. That's so odd. Since, you are a site admin can you goto "Shared Filters" and see if you find your filter there?

type gg --> enter "shared filter"

or

settings --> system --> shared filters

[Kathy Watters]

Thanks for your response!  I went to settings --> system --> shared filters to search for my filter and it is not there.

[Kathy Watters]

Thanks for your response.  I went to setting --> systems --> "shared filter" and it does not show up there.

[Sachin]

I was trying to see if the filter access was changed but looks like it is still a private filter.

Here is another way to edit permissions of your filter :
goto all filters --> click on the filter and then click on details which gives you details of your filter --> Click on Edit Permissions --> add group or project --> save

[Kathy Watters]

There is no option to edit permissions.  See screenshot

[Sachin]

Thanks for sharing that screen Kathy, you probably do not have the "Create Shared Object" global permission assigned to you, can you goto --> settings --> system --> global permission and confirm if you are part of the group that has create shared object permission granted. Also, can you confirm if you are seeing the same issue on the other filters you own?

[Kathy Watters]

Relating to existing filters, it appears I can make any of my shared filters private, but can't edit a filter to add any type of shared permission

Unfortunately I can't see the users in the global permissions buckets.  I'm going to escalate internally to see if they've changed something recently. .  

[Sachin]

Yeah, please ask your jira admin to check if you are part of the group which has “create shared object” permission granted.

[Kathy Watters]

The permissions issue was the problem.  Thank you.