I am not clear in which dirction you are wanting to integrate so will answer this in two ways.
Incoming
1. Jira Cloud comes with REST API that can be used for services to integrate with Jira. You can find the definition at
https://developer.atlassian.com/cloud/jira/platform/rest/
The various options here allow much of the functionality of managing issues to be done via the REST API.
Outgoing
2. To integrate with other service APIs requires you to use an App such as ScriptRunner for Jira Cloud to interact with the external API. These services will react to different events within Jira Cloud and can then either pull or push data to the external services.
A quick google search gives the following definitions for the REST API of Intelex
https://developers.intelex.com/
Now as this has to be hosted in your own instance you need to make sure that the Atlassian and App Vendor services have access to the REST API Url and that it is not locked away behind a firewall.
I hope this helps you with your investigations for integrating the two systems.
Phill
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