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As a Site admin & User access admin I cannot suspend access to existed Jira users

Natalie M_
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May 5, 2025

Hello! Did anything change in the user permissions for  Site admin & User access admin? 

 

Me being Site admin & User access admin I cannot suspend access to existed Jira users. 

 Users - team-1599157206716 - Atlassian Administration 2025-05-05 11-13-19.png

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Marc - Devoteam
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May 5, 2025

Hi @Natalie M_ 

Welcome to the community.

See 1st this article, https://support.atlassian.com/user-management/docs/remove-or-suspend-a-user/ 

To be able to suspend a user, the user-access-admin permission is required, but you do need have no app access or access only to the app they administer.

Don't mix Site-admin and user-access-admin.

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