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Asignee field is not visible in both create and edit screen

kousalya palagulla August 3, 2023

Hi

Assignee system field is not visible when i create a ticket. I have added Assignee field in both Create Issue Screen and Edit/View Issue Scree. I have also checked Assignee field configuration and it is using the screens from the project i am working in. Could you please help me with this.

 

BR,

Kousalya.

 

2 answers

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Nic Brough -Adaptavist-
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August 3, 2023

My guess would be that your user does not have the permission to assign issues.  If they do not, the field will not be offered to them for entry on create or edit!

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kousalya palagulla August 3, 2023

Hi,

 

This issue has been resolved

 

BR,

Kousalya.

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