Assign a bug to the best suited dev

[Matevž Gombač]

Is there a way for JIRA to detect who is the best dev for a certain bug and that it is automatically assigned to them? Based on who worked on the project, their past experiences with such bugs etc...

[Aron Gombas _Midori_ · Accepted solution]

I don't know about any.

It would require an AI that can "understand" the new bug and detect its similarity with older bugs. But even in that case, although symptoms may be similar, the root cause can be very different, therefore the "best suited" developer can be different.

Something that may be related here, is that in Bitbucket, you can define code owners. There is no heuristic (guesswork) here, and it can suggest the "best suited" developer to review changes on a certain part of the code.

[Matt Doar (Adaptavist)]

I think the effort of assigning a piece of work to someone is a useful human part of the process, so I would not encourage automating it. Unless you have hundreds of issues to autoassign perhaps