Assign issue based on customfield value

[Swarna Radha]

Hi,

I have a drop down list - To Queue having values (Service Desk, IT- Imaging and so). If i choose service desk, in the assignee field i should get list of users on the Group Service Desk. I tried to use the script below but i am having an error of deprecation comment in the line - userToReassign = userUtil.getUserObject("Service Desk")

import com.atlassian.jira.issue.customfields.option.Option
import com.atlassian.jira.user.util.UserUtil
import org.apache.log4j.Level
import com.atlassian.jira.component.ComponentAccessor

log.setLevel(Level.DEBUG)

log.debug "Starting postfunction..."
if (issue.isSubTask()) {
log.debug "Issue is subtask, leaving."
return
}

def tr = customFieldManager.getCustomFieldObjectByName ("To team")
def trValue = issue.getCustomFieldValue(tr) as String

def userToReassign = issue.getAssignee()
log.debug "Got assignee ${userToReassign}."
UserUtil userUtil =ComponentAccessor.getUserUtil()

if (trValue == "Service Desk") {
 userToReassign = userUtil.getUserObject("Service Desk")
// issue.setResolution(resolutionManager.getResolutionByName("Closed successful"))}
//issue.setAssignee(ComponentManager.instance.userUtil.getUserObject('john_smith')
}
log.debug "Setting user to ${userToReassign}."
issue.setAssignee(userToReassign)

Kindly let me know what is the new code to replace the above.

Thanks

Swarna

[Vasiliy Zverev]

Here is refacrored version of your code

import com.atlassian.jira.issue.fields.CustomField
import org.apache.log4j.Level
import com.atlassian.jira.component.ComponentAccessor

log.setLevel(Level.DEBUG)

log.debug "Starting postfunction..."
if (issue.isSubTask()) {
    log.debug "Issue is subtask, leaving."
    return
}

String userToReassign = issue.getAssigneeId()
log.debug "Got assignee ${userToReassign}."

switch( (String) issue.getCustomFieldValue(customFieldManager.getCustomFieldObjectByName ("To team"))) {
    case "Service Desk":
        // issue.setResolution(resolutionManager.getResolutionByName("Closed successful"))}
        issue.setAssigneeId (ComponentAccessor.getUserManager ().getUserByName ("john_smith"))

}

log.debug "Setting user to ${userToReassign}."
issue.setAssignee(userToReassign)

[Swarna Radha]

Hi Vasiliy,

To Team is a drop down list, i need to choose "Service Desk" which populated all members from "Service Desk"  group in the assignee field. In your code where service desk is assigned to Service Desk group.

Thanks

[Swarna Radha]

Hi Dave,

I am still having error using the following line

userToReassign = ComponentAccessor.userUtil.getObjectByName("Service Desk")

Thanks

Swarna

[Dave Norton]

G'day Swarna,

Looking over the docs, that function has been deprecated in favour of  getUserByKey(String) or getUserByName(String) instead.

Since you probably have a username, you should be able to use the getUserByName method instead. Does this help you move forward with your script? Let me know if it does!

Cheers,
Dave

[Swarna Radha]

Swarna Radha 3 seconds ago

Hi Dave,

I am still having error using the following line

userToReassign = ComponentAccessor.userUtil.getObjectByName("Service Desk")

Thanks

Swarna