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Assign issue to a user created through REST api

Priya Gopinath March 19, 2020

Hi,

I am trying to do the following.

1. Create a user using REST api version 2

2. Assign the user created to the right project under the right role in Jira using rest api version 2

After completing step 2, I see the user under the project , under the right role. But Iam not able to assign any issues of this project to this user.

Does anyone have any idea what could go wrong here. 

I tried doing step 2 manually instead of using Jira rest api. It works fine and i am able to see the assign issues to the user. Why is adding user to project under the the right role through rest api cause any issues?

 

thanks

1 answer

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Daniel Ebers
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March 30, 2020

Hi Priya,

one question that comes to my mind is about 'Application Access' (https://confluence.atlassian.com/adminjiraserver/manage-group-access-to-applications-938847042.html) for the user created via API.

After creation - does the user belong to a group equipped with 'Application Access'?

For a first diagnosis I'd compare both users (manually created/API created) if they are really in identical groups.

Cheers,
Daniel

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