Assignee does NOT have assignable permission or they are turned off (when they aren't)

[David Thomas]

I keep getting the following error when I try and create a ticket:-

Assignee: The default assignee does NOT have ASSIGNABLE permission OR Unassigned issues are turned off.

We've just got the trial for the Jira and I have turned on 'allow unassigned issues' from the General Configurations settings, but still get this error.

Please advise,

Stuart

[Radu Dumitriu]

Obviously, if you turned on the 'allow unassigned issues', the default asignee (configured per project or per component) should be allowed to be assigned to issues.

Check this: https://confluence.atlassian.com/display/JIRAKB/User+does+not+have+assign+permission

[David Thomas]

Thank you very much! I didn't realise it was project specific. :)

[Brian Joyce]

Looks like today's update caused an issue with the default assignee accounts. You need to reassign the default assignee manually....

[QA Team]

Need to go the permission scheme and update the assignable users & assign issues permission then it will work