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Assignee name is converted to Id in JQL

julia casagrande February 6, 2024

When I assigne = name , it automatically change that to assigne = qp9862308756248756

How can i change.....

Any thoughts ? 

2 answers

3 votes
Jack Brickey
Community Champion
February 6, 2024

Hi @julia casagrande , welcome to the Community.

You cannot change the behavior. It is part of GDPR compliance. What are you trying to achieve exactly? Why is the ID causing issues?

julia casagrande February 6, 2024

i just want to insert a filter in a new board and assigned to the people in my company, to do the week plan with all the tickets open to all the members.... but i want to see their names, not there codes... otherwise i get confuse...

julia casagrande February 6, 2024

QUERY: assignee in (name.surname), OR assignee in membersOf("project")).


I just want to see the name not the code..... 

Jack Brickey
Community Champion
February 6, 2024

You mention you want to insert a filter in a new board. Can you explain this further? Are you trying to add a quick filter to a board or are you trying to create a new board based on a group of people? A couple of points I will throw out there. at the top of the board. You will see avatars, which represent all members that have issues assigned to them appearing on the board. If you wish to have a filter based on a group of individuals, consider creating a group and adding members to that group. You can then use the group in your JQL queries for your various filters. Again if I better understand your end goal and what you're dealing with right now, I can assist more accurately. It would be good to understand if you are using a TMP or CMP project and if you are using scrum or kanban. Screenshots of what you are looking at and what you hope to achieve would be great. 

julia casagrande February 6, 2024

Thank you Jack, i will try to explain to you better.

So my steps are: Jira software - New Board - Kanbam board- Board from an existing Saved Filter. 

Is this filter that im having problems, because i just want that the name of the people shows

When i writte assignee in (julia. casagrande) shows a big number (7149490:5514e21c-c971-4055b-90e8-3b55c13db454) i just want to know if there is a way to leave the name in the filter instead of this number. 

Trudy Claspill
Community Champion
February 6, 2024

Hello @julia casagrande 

You can't change the default behaviour that converts the username to ID.

You can, however, enter the user's Atlassian login name (i.e. email) in quotes and it will not transform that.

assignee = "login.name@somedomain.com"

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Jack Brickey
Community Champion
February 6, 2024

Thanks for the clarification Julia.

As you have found you can create that filter and use names but once you save the filter it will show the ID. This behavior cannot be changed. However, as I was alluding to earlier you could use groups. By doing so you can always go into the group under User management and assess the members if you have forgotten. Then your jql would look something like this...

assignee in membersOf("mygroup")

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0 votes
Nikola Perisic
Community Champion
February 6, 2024

Welcome to the community @julia casagrande !

You might need to refer to this page: https://community.atlassian.com/t5/Atlassian-Account-questions/Where-to-find-data-on-users-deactivated-date/qaq-p/1462954

Scroll down to Mike Shkolnik's comment.

Let me know if this helped you out.

julia casagrande February 6, 2024

It might be a different topic in this page....

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