Atlas Goals field not visible on Issues in Backlog view of a Jira Projects

[Gabor Horvath]

Hello, in Jira Software Cloud, I've added the Goals field under the card layout menu in the Board Settings to make it visible in the Backlog view (there are 3 additional fields that can be selected for this purpose). Despite of this, tickets where this Goal field is filled out still show "None" in the Backlog view.

Troubleshooting already taken
1. Goals field is properly enabled in the Jira Project and is linked to the relevant work items.
2. The Backlog view is configured to display the Goals field.
3. I've refreshed the page several times, and even a few days passed since the setup to account for any synchronization issues.
4. I have the necessary permissions to view the Goals field because I'm a Jira admin.

I've read the documentation about syncing Atlas with Jira but wasn't aware of any further steps.

What could be wrong with the Atlas integration? Thank you for any advice on this.