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Atlassian Assistant delete ticket

Vladimir Hudjan November 22, 2023

Hello,

We installed Atlassian Assistant on our Slack channels. We use it to open a Jira ticket automatically.
For one channel we have the following issue:
As soon as the Jira ticket is created we get the following message:

AssistAPP  21 minutes ago
[TECHSUP-11725] Summary
Status: Archived
Assignee: Unassigned
AssistAPP  21 minutes ago
This issue has been deleted. Messages in this thread won't sync with your service project anymore.

Checked Jira Automation and there was no any that matched the condition:
Screenshot 2023-11-22 at 17.18.20.png

Could you advise me on how to troubleshoot this?

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