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Atlassian Connect and multi-tenant SaaS application

Nikita Salnikov-Tarnovski
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September 4, 2019

I have a multi-tenant SaaS application running in AWS. I want to integrate it with Atlassian Cloud Jira to enable my application to create new issues in our clients' Jiras. It is my understanding that the easiest way to do that is by using creating Atlassian Connect app for Jira. This will take care of the authentication/authorisation between my service and Jira and new issues will be created by Jira app's user. So far so good.

Now the question. When my customer installs my Atlassian Connect app into his project, I want to somehow connect this app instance with my record of this user. I would like to not deal with Atlassian Marketplace licensing. Just force the user to log in into my service during Jira app installation and then to associate my user record with Atlassian's `clientKey`. Is there any examples how to achieve that?

1 answer

0 votes
Kru February 28, 2022

It's bit old question, but I have similar question. Any inputs on this please ?

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