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Atlassian Organizations REST API not returning list of Users

Rikita November 18, 2022

I am trying to use the Organizations REST API to get a list of users, so that I can the list of users with product list.

Doc URL: https://developer.atlassian.com/cloud/admin/organization/rest/api-group-orgs/#api-orgs-orgid-users-get

I have generated an API Key, and in Postman added it as a Bearer Token and with this URL I get a response, but there is no data:  
https://api.atlassian.com/admin/v1/orgs/{orgId}/users

Response is 200 with null data set though I have users: 

{
    "data": [],
    "links": {
    }
}

I don't want to use Jira Users API as it lists all users without differentiating between products.

1 answer

0 votes
Patricia Francezi
Community Champion
November 18, 2022

Hi @Rikita 

One question - are you using your instance with managed accounts with Atlassian Access? 
Or google workspace? 

Rikita November 21, 2022

@Patricia Francezi Mine is a free account with upto 10 users and tried the API call with Postman

Andrian F February 25, 2023

@Patricia Francezi I getting the same empty response and I am also using the free account as Rikita

Patricia Francezi
Community Champion
February 27, 2023

Hi @Rikita and @Andrian F _New_ 

This API is only available for Atlassian Access users and GOogle Workspace connected. 

Thats why you cant reach it. 

Like Andrian F likes this

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