Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Attachment is getting attached again and again on JIRA

Ramaiah Pendli
Ramaiah Pendli March 29, 2016

Attachment is getting attached again and again on JIRA 6.3.15 

Answer
Watch
Like Be the first to like this
322 views

1 answer

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
March 29, 2016

 By what?   Your users uploading it several times?

View More Comments
Ramaiah Pendli
Ramaiah Pendli March 29, 2016

Hi Nic,

User is created ticket in salesforce and it's integrated with Jira, once the user created ticket with one attachment in salesforce, the ticket is automatically synced to jira. with the application link user id the attachment is attaching to JIRA ticket every 7 to 8 minutes but user didn't change anything in salesforce attachment.

 

Like
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
March 30, 2016

The Salesforce link is mis-configured - it's adding the file over and over.  This isn't actually a JIRA problem directly, you need to fix the automation in Salesforce.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.