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Attachment links not working in Jira Comments

Mike Rathwell
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March 21, 2019

This problem seems to have manifested after a developer hit the REST API it essentially amounted to a DDOS attack and knocked over my system....

What used to be the case:

  • In a comment, click the "attach" button and it would attach the file to the comment.

NOW

  • Click the attach button and the link shows up correctly. However, when the comment is saved it goes to plaintext markup.
  • Only fix is to actually attach the file to the issue as a separate step. This apparently did not used to be the case. The comments are automagically updated with the link to the document.
  • NOTE that this does NOT always work first time... Sometimes it takes a couple of attach to issue attempts for it to work.

Same issue on 7.11.2 (production) and 7.13.2 (test)

 

Any ideas?

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