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Attachments are no longer visible post upgrade

MercyShips RoleAccount December 13, 2021

After upgrading to jira 8.20.1 over the weekend, attachments can not be viewed. the attachments are there, they just cannot be opened from the ui. 

1 answer

0 votes
Tinker Fadoua
Community Champion
December 13, 2021

@MercyShips RoleAccount 

Check if you JIRA user account on the server has the right permissions to access the folder. 

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DEPLOYMENT TYPE
SERVER
VERSION
8.20.1
TAGS
AUG Leaders

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