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Attachments not able to preview in Customer Portal

Munir Patel
Munir Patel
Contributor
September 29, 2022

Cannot preview the attachments in the Customer Portal Activity. enclosing the image.

Capture.JPG

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Jack Brickey
Jack Brickey
Community Champion
October 2, 2022

Hi @Munir Patel ,

Is this with all attachment types? Can you try pdf files?

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Munir Patel
Munir Patel
Contributor
October 4, 2022

Hi @Jack Brickey 

Yes, pdf and other formats too show failed to load.

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Jack Brickey
Jack Brickey
Community Champion
October 5, 2022

Also test images, e.g. screenshot. If you are able to reproduce on multiple browsers please raise a ticket with Atlassian support. I cannot reproduce.

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