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Auto assign issues based off timezone

Lanai Jenkins
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February 20, 2020

Hello 

We have individuals in Seattle and London, is there a way to create rules to assign issues based off timezone? 

For example if an issue is created during London working hours assign to Bob and if creating during Seattle working hours assign to Sarah? I've stated this another way below. 

Assignment by based off Seattle time

  • Assign to Bob in London: 1am – 6am (1:00-6:00)
  • Assign to Sarah in Seattle: 7am – 5pm (7:00-15:00)
  • Assign to Bob in London: 6pm – 12am (16:00-24:00)

1 answer

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JimmyVanAU
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February 20, 2020

Hi Lanai,

Welcome to the community. The best I can suggest for Jira Cloud is Power Scripts, and then writing a script to assign based on time.

The marketplace listing is here: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview and from the SIL documentation, scripts can be written based on the time of day - https://confluence.cprime.io/display/SIL/Date+and+Interval+routines .

 

Hope that helps

Lanai Jenkins
I'm New Here
I'm New Here
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February 24, 2020

Thank you, very much appreciated! 

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