Automate addition of a label when issue is linked

[Nicolas Rigaill]

Hello everyone,

I'm trying to set up an automation, but I can't find how to fit my requirement.

I need that :

When a ticket A from any project is linked to a ticket B from a project X, and ticket B has a label = Test123, then ticket A must have a label Test456.

Thank you for your help,

Nico

[Varsha Joshi · Accepted solution]

Hi @Nicolas Rigaill 

You could try using the following:

Hope this helps.

[Nicolas Rigaill]

Hi @Varvara ,

Thanks for your reply :)
We ended up doing something like this, and it works.
The only remaining problem is that I only have to update the "Is child of" issues.
Unfortunately, when I start a branch, if I put a filter on the link type, it doesn't find any related issue.

It works perfectly when I remove the filter.

As my client has 2 links with the same "is child of" name, I imagine this may be the source of my problem.

Thank you,

Nicolas

[Bill Sheboy]

Hi @Nicolas Rigaill 

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected.  Those will provide context for the community to offer ideas.  Thanks!

Until we see those...

First thing, you appear to be on a Free license level.  If so, that means you have a 100 automation "usage" limit per month: https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/#What-are-my-usage-limits

The rule you describe will need global-scope, and thus you may quickly consume that limit, and so halt further rule execution for the remainder of the month.

Assuming that is acceptable...

As noted, your rule will need global-scope, triggered on Issue Linked, and then it could test the trigger issue is in your "project X" using a condition.  The remainder of the rule should be easy to implement after that.

Kind regards,
Bill