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Automate creating an issue based on a field set

Boyd K
Contributor
March 2, 2023

Using Jira Data Center 9.4.1 with JSU Automation Suite for Jira Workflows 4.11 in a self-hosted environment.  We have just started using Jira as a Defect Tracking tool for our software Development Environment.

So, we would like to implement a process to have the Reviewer that closes an issue to check a flag if they conclude another issue should be created to retrofit the same change into a previous/another software baseline.  Then, someone, could be the Reviewer but usually someone else, would run a query for such closed issues with the flag set and create the "retrofit" issues usually cloning the closed ones.

Well, we are wondering if when the Reviewer checks the flag on the issue or perhaps as a post-function, Jira would automatically (without any user interaction) clone the issue ideally with "RETROFIT" pre-pended in the Summary but we'd take appended as well.  Any suggestions?  I suspect an add-on may be necessary or is there a possible way via Automation Rules?

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Answer accepted
scott_boisvert
Community Champion
March 2, 2023

Think this can pretty easily be done with Project Automation (i.e. Automation Rules).

Trigger would be the transition to your done state.

Condition if the field (flag) is set to X.

Action Clone the issue, you can set the Summary to what every you want.

 

Automation.png

Boyd K
Contributor
March 8, 2023

Thanks for the help!

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