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Automate two issue "groups" of subtasks to transition different parent status?

Johnathan April 27, 2023

Greetings, 

I am trying to automate:

 

Subtask #1 linked to Subtask #2 ----> Transitions parent issue from "to do" to "in progress"

When both are "done"

Subtask #3 linked to Subtask #4 ----->Transitions parent issue from "in progress" to "done"

When both are "done" AND Sub task #1 & #2

 

Business usage case:

I would like to automate the status of the parent issue (client) to change when the some to the subtasks are complete.  The parent has 5 status. There are twenty subtasks, first three, change the parent status + the next 4 further change the status etc.

 

Any insight would be appreciated.

 

 

1 answer

0 votes
Fernando Eugênio da Silva
Community Champion
April 27, 2023

Not sure if this is exactly what you're looking for, but you could do a count of subtasks on Done inside that Parent and have the automation transition from that count.

See rule example

Trigger > Issue transitioned to Done

Condition > Issue type equals Sub-task

Action > Lookup issues with the JQL: "Parent" = {{issue.parent}} AND status = Done (The {{ssue.parent}} is for getting all subtasks inside the parent from the current subtask)

 

After the action, you will need to insert an IF-ELSE block

 

IF Block > Advanced Compare Condition

First value: {{lookupIssues.size}}

Equals

Second value: 3

BRANCH > for Parent

Inside the branch add an Action > Transition issue to In progress

Just repeat the IF-ELSE BLOCK changing the Second value to 5, for example and add the branch for parent to transitioned the parent for Done

 

With this rule, every time a subtask is Done, Jira it will count how many sub-tasks are done inside the parent and will send the parent for In progress or Done according the second value number.

This is a way to do this, let me know if you have any question or need something different.

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