Automatic notification based on Priority

[John Lao]

Is it possible for JIRA to send notification to a group of users or add a group of users to the watchers list if an issue has been created with a certain priority?

[Paresh Gandhi]

please let me know if mentioned code has helped you.

[Paresh Gandhi]

Yes, you can develop groovy scirpt. Sample is below. This has to go on issue create and generic event to make it work under script listener of add-on

import com.atlassian.jira.component.ComponentAccessor

import com.atlassian.jira.event.issue.AbstractIssueEventListener

import com.atlassian.jira.event.issue.IssueEvent

import com.atlassian.jira.issue.Issue

import org.apache.log4j.Logger

import com.atlassian.jira.ComponentManager

import static org.apache.log4j.Level.DEBUG

class TaskListener extends AbstractIssueEventListener {

Logger log = Logger.getLogger(TaskListener.class)

def groupManager = ComponentAccessor.getGroupManager()

def watcherManager = ComponentAccessor.getWatcherManager()

def userManager = ComponentAccessor.getUserManager()

@Override

void workflowEvent(IssueEvent event) {

Issue issue = event.getIssue();

log.setLevel(DEBUG)

log.debug "Event: ${event.getEventTypeId()} fired for ${issue} and caught by TaskVersionListener"

def priority = issue.getPriorityObject().getName()

log.debug priority

def issuestatus = issue.getStatusObject().getName().toUpperCase()

log.debug "status of issue" + issuestatus

def criticalUser = userManager.getUserObject("user1")

def seriousUser = userManager.getUserObject("user2")

switch (priority) {

case 'Critical':

if (!issuestatus.equals("xxx")){

watcherManager.startWatching(criticalUser, issue.genericValue)

watcherManager.stopWatching(seriousUser, issue.genericValue)

}

break

case 'Serious':

if (!issuestatus.equals("xxx")){

watcherManager.startWatching(seriousUser, issue.genericValue)

watcherManager.stopWatching(criticalUser, issue.genericValue)

}

break

case 'Important':

watcherManager.stopWatching(criticalUser, issue.genericValue)

watcherManager.stopWatching(seriousUser, issue.genericValue)

break

case 'Minor':

watcherManager.stopWatching(criticalUser, issue.genericValue)

watcherManager.stopWatching(seriousUser, issue.genericValue)

break

}

}

}

[Jason Plumhoff]

It might be easier to set up a filter and have the users subscribe to it. This works well for escalation scenarios.