Automating the transition of a new sub-task

[Paul Farrell]

Hi,

I have looked everywhere for an answer to this but all answers seem to be for the opposite behaviour. 

I am trying to understand how I can transition a newly-created sub-task automatically. 

I have scriptrunner installed but I am managing to confuse myself with built-in scripts and listeners. 

I have 5 columns on my board. Issues created appear in the backlog (first column). Whenever someone creates a sub-task, I need that sub-task to be automatically transitioned through two workflow transitions. 

I would really appreciate it if anyone can help me out. 

Thanks so much for your time. 

[Peter Bengov · Accepted solution]

Hi @Paul Farrell is this the case for every single sub-task created? (that 2 step transition) If so (and actually most probably if not then too) - make sure you have a separate workflow for your subtasks. This will help you do this via script or plugin. 

I know 2 good plugins that can assist with this, using UI and not coding: 

1. JMWE add-on: https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions?hosting=cloud&tab=overview
2. Automation for Jira: https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=cloud&tab=overview

[Paul Farrell]

Thank-you so much for taking the time to respond Peter. That is really useful information. 

[John McKiernan]

Hi, 

John from Automation for Jira here. 

Thanks for the recommendation @Peter Bengov 

@Paul Farrell - just to help with your use case a little, you can set up an automation rule that looks something like below. Feel free to shoot through any questions when you are giving it a go. Best of luck!