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Automation E-mail sending has been disabled

Ken Kan
I'm New Here
I'm New Here
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October 13, 2022

I get this error in free plan, but now i join the standard plan also get this error.
How can i fix it ?

E-mail sending has been disabled globally due to limits reached in the last 24 hours (if you just signed up your sending limit will increase automatically over the coming days). Please contact Atlassian Support if you need more help!

 

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1 answer

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Patricia Francezi
Community Champion
October 13, 2022

@Ken Kan welcome to the community

Please check 

yoursite.atlassian.net/secure/admin/OutgoingMailServers.jspa

This is the place where outgoing emails can be enable, if its disable. 

If you see that its already enabled, and yet your not able to use the automation, please reach Atlassian support

Ken Kan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 13, 2022

Hi Patricia,

 

Already enable this option,  I will find the support to help.

 

thanks for your comment.

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