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Automation Issue type changed after migration Cloud to Cloud

Edgar Pusklevic August 7, 2024

Situation:
you have automation in Cloud , exporting it.. importing to another Cloud instance and one of the rule is different ( Issue type equals ) 

 

2 answers

2 votes
John Funk
Community Champion
August 7, 2024

Hi Edgar,

That's because the issue types might have a different key/id associated with them. Actually, they will most likely be different between the two instances. Automation looks at the ID of the issue type, not the name. So after an export of one system and then an import into another system, you will likely need to do some clean up. 

0 votes
Edgar Pusklevic August 7, 2024

Screenshot 2024-08-07 at 11.34.08.pngScreenshot 2024-08-07 at 11.35.06.png

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