Automation Rule - How can I add in the Summary or Description to the body of the email

[Sue Estenson]

I have an automation rule that creates an email when a new ticket is created in a project. I like the body of the email to include the Description of the ticket, is that possible? 

[Tim Kopperud · Accepted solution]

Hi @Sue Estenson 

You might try something like this:

See also this link for other smart values: Jira smart values - issues | Cloud automation Cloud | Atlassian Support

TimK

[Sue Estenson]

Yes, that worked!! I had just tried description before and didn't realize I should have issue.description so thank you for the link to the smart values!  

[Tim Kopperud]

Hi @Sue Estenson 

Great. Glad I could help. To assist others who might search for the same problem it would be helpfull if you will mark the answer as accepted, because it will show up as Solved which is used in filter functions. 

Thanks.

TimK.